Manage agents around Africa for this international logistics business. Reports to the Internaternational implementation. Commercial experience including agent management. Strong leadership, managerial qualities
We are looking for call centre agents in the debt collection space. 2 yeasr experience with call centres
Technical Competencies & Experience:
DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose of the Job:
DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose of the Job:
Requirements:
Reference: DUR002964-SN-1 Our client, a long-standing market leader in the logistics industry, currently seeks your Outbound Customer Service experience to control and manage the entire file process for their trades. This is on a 6-month contract basis. Requirements: Matric essential. Degree or Dipl
We are looking for call centre agents in the debt collection space. 2 yeasr experience with call centres
JOB PURPOSE:
Africa Agent performance and relationship management, Identifying implementation
Commercial expertise including agent management.
Africa Risk management experience
Skills
This position is based in Johannesburg. Africa Agent performance and relationship management Identifying implementation Commercial expertise including: agent management Africa Risk management experience will Must be familiar with African customs processes Agent relationship management Well - developed inter-personal role : Africa Agent Network Management Facilitate the signing up of additional agents where necessary necessary Cultivate strong relationships with agents by fostering trust and cooperation Define relevant KPIs