unit and operational leadership in the provision of Air Traffic Services at George Airport and implementation operational leadership to the Air Traffic Service Unit to ensure achievement of Air Traffic Management Service overall ATNS business strategy. Provide operational Air Traffic Service Unit input and insights into the the design, implementation and management of the Air Traffic Service Unit business plan, aviation safety of the required projects/initiatives within the Air Traffic Service Unit strategy to be on time, within
well-established Logistics company is looking for an Agent Performance And Relationship Manager to join their in African trade countries. Responsibilities: •Agent Network Management •Risk Management •Collaboration implementation •Commerial expertise including: agent management •Africa Risk management experience will
candidate into the position of a IT Service Desk Agent: Level 1. This position is based at Electronic Laboratory
well-established Logistics company is looking for an Agent Performance And Relationship Manager to join their in African trade countries. Responsibilities: •Agent Network Management •Risk Management •Collaboration implementation •Commerial expertise including: agent management •Africa Risk management experience will
Plan tickets for teams every day (project management) Manage numerous teams and track daily tickets Manage Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.) the telecommunications industry Entrepreneurial fl air and good knowledge of operations management Sound
unit and operational leadership in the provision of Air Traffic Services at George Airport and implementation operational leadership to the Air Traffic Service Unit to ensure achievement of Air Traffic Management Service overall ATNS business strategy. Provide operational Air Traffic Service Unit input and insights into the the design, implementation and management of the Air Traffic Service Unit business plan, aviation safety of the required projects/initiatives within the Air Traffic Service Unit strategy to be on time, within
career that goes beyond mere employment; become an agent of change in transforming lives through technology Plan tickets for teams every day (project management) Manage numerous teams and track daily tickets Manage Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.)
Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or
incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: · Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: · Critical: 1 Std. · High: 4 Std. · Medium: 17 Std. · Low: 35 time DAM operations concerning service request ticket handling: · Critical: 1 Std. · High: 4 Std. · Medium:
Plan tickets for teams every day (Project Management) Manage numerous teams and track daily tickets. Manage teams have completed daily summaries. Closing of tickets. Vehicle management (rentals, inspections etc.)