detailed records of warranty claims, including repair orders, parts invoices, and warranty claim forms Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria before submitting claims manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues warranty coverage, claim procedures, and warranty repairs. Resolving customer complaints and ensuring customer
customers to understand their vehicle's maintenance or repair needs. Listening attentively to customer concerns Performing visual inspections and consulting with technicians to determine the necessary services and provide Recommending appropriate maintenance services or repairs based on vehicle inspections, manufacturer guidelines Ordering necessary parts and materials for vehicle repairs and ensuring availability for scheduled service
customers to understand their vehicle's maintenance or repair needs. Listening attentively to customer concerns Performing visual inspections and consulting with technicians to determine the necessary services and provide Recommending appropriate maintenance services or repairs based on vehicle inspections, manufacturer guidelines Ordering necessary parts and materials for vehicle repairs and ensuring availability for scheduled service
Responsibilities: Lead a team of proficient technicians and service advisors to provide exceptional automotive delivery of high-quality vehicle maintenance and repair services, surpassing customer expectations. Pursue Solid understanding of automotive systems and repair processes. Dedication to delivering exceptional