Airline Customer Service Jobs in South Africa
Uk Team Leader Market Related
Careerbox
South Africa
The role is to support Customer Service Agents in delivering exceptional customer experience to their guests Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working change and an environment where that is process and customer experience driven. Able to confidently build strong able to handle team and customer emotions in a service industry where service interruption is common.
share this job on whatsappTeam Leader Durban
CareerboxSouth Africa
The role is to support Customer Service Agents in delivering exceptional customer experience to their guests Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working change and an environment where that is process and customer experience driven. Able to confidently build strong able to handle team and customer emotions in a service industry where service interruption is common.
Team Leader Cape Town
CareerboxCape Town Region
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating and weekly targets are met Respond to escalated customer issues from Agents Continually evaluate agent improve team operations, efficiency and service to customers and clients. Provide statistical and performance Skills; defining performance standards and meeting service levels; manage resources; good time management consequences of deviations to client relations / service agreements Experience, Knowledge and Qualifications
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