Airline Tickets Jobs in Cape Town, Western Cape

Services Coordinator Somerset West

 Helderberg Personnel

Somerset West

technician skills on admin work). Keep track of service tickets and recalls. Implement corrective action as needed Management Companies Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign

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Field Service Engineer

Westlake

 R 22 000 CTC

not limited to:

• Reviewing tickets and requirements on Autotask Service Desk
• Ensuring Desk
• Ensuring Autotask is updated on ticket progress
• Ensuring tickets are completed timeously
• Ensuring work done is always given on the ticket
• Ensuring after each ticket is complete and that the feedback types, categories, severity, and urgency of the ticket.
• Building sustainable relationships and support
• Using the best electronic means available (ticket system, monitoring, remote, email,
• telephone

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Field Service Engineer Cape Town (westlake)

 Armstrong Appointments

Westlake

 R 22 000 CTC

Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or

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Service Desk Engineer

Cape Town City Centre

accountable for taking calls, chat
requests or tickets and handling resulting incidents or service requests knowledge along with discretion to respond to tickets
-Provide client with a first call resolution clients, when requested, on any pending requests or tickets.
-Work closely with resolver groups, and other client
-Produce breach and ageing reports for tickets opened by service desk
-Identify gaps and a higher level
-Methodical in approach to ticket resolution
-Demonstrates ability to interact

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Bpo Process Trainer - Sales, Customer Service (24/7 Contact Centre)

 Igt Solutions

Cape Town Region

With a reputation for excellence in the aviation/airline industry, we are dedicated to ensuring our passengers

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Trainer Sales Cape Town

 Igt Solutions

Cape Town Region

With a reputation for excellence in the aviation/airline industry, we are dedicated to ensuring our passengers

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Administrator Cape Town

 Humankind Group

Cape Town City Centre

Matric - Experience in Reporting - manage support tickets - 1 Year IT Admin or Coordinator within telecoms

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It Support Manager

Cape Town City Centre

 Market related

communication to Team Members to ensure connect(helpdesk) tickets are answered in a timeous and efficient manner

Support Engineer Cape Town

 Sabenza It Recruitment

South Africa

procedures and documenting solutions. Experience with ticketing systems like Jira, Remedy. End user support triage foundation data validation) Integration reporting (e.g. ticket status alignment) Conduct runbook automations (e

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Oracle Developer Cape Town

 Careerline Recruitment

South Africa

improvements. Oracle Support Ticket System: Manage the Oracle support ticket system, including logging, tracking, and prioritizing support tickets. Collaborate with Oracle support services to escalate and

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