towbarless tractor to the aircraft unless the Airline Ground Engineer has indicated that the aircraft towed. Commence the tow after confirming with the Airline Ground Engineer. Where possible have wing walkers communicate over the radio Good understanding of the airline requirements Excellent timekeeping Preference will
towbarless tractor to the aircraft unless the Airline Ground Engineer has indicated that the aircraft towed. Commence the tow after confirming with the Airline Ground Engineer. Where possible have wing walkers communicate over the radio Good understanding of the airline requirements Excellent timekeeping Preference will
and desktop support. And hey, as you dive into airline industry tech, your insights will be gold, steering degree in Computer Science or related fields is your ticket to ride. And while knowing your way around DNS
to proceed. Client to confirm their choice of Airline. Client to provide copy of the order or advise Client is to be notified. Track the MAWB with the Airline to ensure that the cargo has arrived as scheduled
to proceed. Client to confirm their choice of Airline. Client to provide copy of the order or advise Client is to be notified. Track the MAWB with the Airline to ensure that the cargo has arrived as scheduled
Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or
team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
at all levels, including reservations, fares, ticketing, re-issues, refunds for all routing complexities understanding of country emulation and local partner ticketing abilities. Fulfil a generalist role within the charged at time of ticketing including invoicing and referral bookings. No tickets to be on the un-invoiced un-invoiced ticket list. Ability to benchmark accurately, as per client requirements. Ability to document
Minimum Requirements Relevant Degree (NQF 7) OR Airline Transport Pilot Licence OR Equivalent Qualification