years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
application support; NetSurIT Cloud operation security centre). Computer builds (standard company build policies) offices across SA (remote configuration). Covering calls for other office facilities such as connectivity office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist
you’ll do:
you’ll do:
Technical Support Centre and Audi AG. Establish a working relationship with Technical Support Centre and Customer Customer interaction Centre. Implement a process of identifying weak Dealers based on the information from
internal stakeholders. Support the cost and profit centre Managers with financial analysis and intelligence costs/budgets. Prepare monthly analysis of cost centres to identify areas of concern to be addressed. Generate park journals in SAP. Maintain cost and profit centre structure within SAP to ensure alignment with BU/value
and teams, have worked in a large corporate Data Centre, and have experience with BMS systems. The technical
respect, accountability, client-driven and people-centred, and passionate and motivated staff members are