company's warranty policy, assessing claims, and reporting on claims. Training all staff nationally on company warranty department Responsible for the receipt of all claims returned by the drivers and/or customers Ensure turnaround time The turnaround time of warranty claims is crucial Responsible for ensuring that all charging (in the case of a valid claim) Authorization of warranty claims – any one claim write off of R10 000 or (per claim or client) is to be authorized by the branch manager. The appropriate warranty claim invoice
accuracy Process RTS claims for courier account based on procedure Compile claims pack with evidence and and submit to FM for claims invoice Send pack to Courier for processing after approval Invoicing for
accuracy Process RTS claims for courier account based on procedure Compile claims pack with evidence and and submit to FM for claims invoice Send pack to Courier for processing after approval Invoicing for
licensing, breakdowns, accidents, and insurance claims E-Toll account management Fuel management - Communicate immediately Accident management, insurance cover, and claims Manage the order processing, installation, and
proper documentation. Manage courier claims and process claims invoices. Plan and conduct stock counts
proper documentation. Manage courier claims and process claims invoices. Plan and conduct stock counts
Recoveries
Fleet maintenance
Vehicle Insurance Claims - Process
Traffic Fines Process
Abuse Servicing, Cofs and Licensing, Traffic fines, Claims, Abuse and recoveries.
Requirements
Grade
management schedules and maintain claims registers for quality claims and associated cost recovery. Input
management schedules and maintain claims registers for quality claims and associated cost recovery. Input
Full) against invoices and customer claims.
Verify claims between the log and Return Area physically
reason)/Closure in SAP, ensuring accurate documentation of claims and returns.
Processing Returned Stock