including END USERS, MANAGEMENT & SERVICE PROVIDERS Manage the ALERT process before, during and after to close issues Develop support documentation Provide daily support to users of the TMS and other related BI and other Software's Provide Pre, Current and Post Go live support Provide Training to end users: Conduct Continuous improvement projects Training / Support Provide trainings only upon request from his/her management is unavailable or overwhelmed with high demand Provide the level of Support as agreed with his/her management
the business development team's activities, and providing general engineering & administrative support 7. Coordinate a team of sales administrators, providing guidance and training to team members, and overseeing