metrics for IT staff. Employ and manage IT staff. Weekly productivity meetings with IT staff. Software license with Directors on monthly bases. Meeting with IT staff on weekly basis. Ensuring IT tickets are resolved Operating IT within the proposed budget. Keep up staff moral and demeanour towards users. Accurately predict fulfil service requests (IT staff). Mean time to first response (IT staff). Budget accuracy. Outage due
production) for routine and stable releases of all respective services. Co-design and implementation stakeholders. Mentor and upskill junior and mid-level staff. REQUIREMENTS: Qualifications – National Diploma
monitoring, maintaining, supporting, and optimizing all networked software, hardware and associated operating enterprise systems. Ensure system connectivity of all servers, shared software, Core Technologies, and monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes training as required. Collaborate with network staff to ensure smooth and reliable operation of software of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here
failover procedures are in place. Collaborate with IT staff on capacity planning, storage management, and database
assistance in training, mentoring, and coaching staff. Monitoring for optimal success of project. Quality
guide your team's actions. Provide training to your staff to improve their understanding of Cybersecurity
clients and client end-users in support. Update all ITSM calls timeously with a complete audit trail business standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues or written feedback and technical information to all levels of end-users. Must be able to work flexible of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here
entail reporting on migration progress of all projects, monitoring all work for quality while troubleshooting the take on team. Report on migration progress of all projects to the rest of the team. Use advanced technical coordinate each migration project to completion. Monitor all work for quality while troubleshooting and resolving You must be able to communicate effectively with all these individuals to ensure the Data Migration process of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please
Management – Manage Data, VoIP, and CCTV IP network. Keep all IP devices up to date with latest firmware release data backup. Ensure URL filtering is enabled for all users. Endpoint Management and Managed AV. Ensure Understand need and requirement of the customer, clarify all his/her questions enabling them to take an informed Management – Ensure accurate and early response to all IT related outages. Ensure approved hardware configuration and violations. Liaise with users with regard to all data communication matters – Participate in system
requirements and design and deliver solutions for all company products. The role involves remaining technically solutions to customer requirements, and coordinating all aspects of solution delivery with the relevant project of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here