communication and contact to enhance service, access to information and advice for clients and members in line with in line with emerging needs and trends • Keep informed of industry trends and new CRM technologies Develop member journey • Identify and customise the right information at the right time to be delivered through multiple comprehensive information as required • Provide members with access to financial performance information, tables offerings to identify new opportunities • With the assistance of the Data team, produce client and member dashboards
educate and inform Members, Pensioners and Human Resource Business Partners with information about their conduct member engagement, communication and information sessions in line with critical points of their requirements and design multi-channel, country-wide information functions which attract Pensioners, promote the
to the surviving dependents/beneficiaries (for informed allocation of benefits) to the correct beneficiaries relevant legislation •Provide detailed, accurate information for internal and external audit purposes within
Risk Manager – origination and structuring, will assist the Credit Risk Executive with the design and implementation