Ability to handle high volume work, prioritise and work under pressure Key duties – Handle inbound calls
Responsible for :
excellent communication skills. Responsible for : Handle inbound and outbound calls professionally and courteously protocols, procedures, and legal guidelines when handling sensitive client information.
excellent communication skills. Responsible for : Handle inbound and outbound calls professionally and courteously protocols, procedures, and legal guidelines when handling sensitive client information.
offloading of baggage and cargo;
Call Centre Agent, you will be responsible for handling inbound and outbound calls relating to legal collections industry with a reputable and growing company. - Handle inbound and outbound calls from customers regarding skills to secure payment arrangements - Ability to handle difficult customers and diffusing tense situations target-driven environment - Resilience and perseverance to handle objections and rejection - Willingness to comply
Call Centre Agent, you will be responsible for handling inbound and outbound calls relating to legal collections industry with a reputable and growing company. - Handle inbound and outbound calls from customers regarding skills to secure payment arrangements - Ability to handle difficult customers and diffusing tense situations target-driven environment - Resilience and perseverance to handle objections and rejection - Willingness to comply
Key Responsibilities
including the scanning of relevant documents. Handle all complaints received effectively and efficiently Working in a customer services environment Complaint handling experience Strong Microsoft Office experience complaint handling role, ideally with experience in early resolutions Experience in handling fraudulent inception will be advantageous Previous complaint handling experience within an FCA regulated business is
including the scanning of relevant documents. Handle all complaints received effectively and efficiently Working in a customer services environment Complaint handling experience Strong Microsoft Office experience complaint handling role, ideally with experience in early resolutions Experience in handling fraudulent inception will be advantageous Previous complaint handling experience within an FCA regulated business is