directly and indirectly linked to your area of responsibility Manage tasks within a team to ensure effective
directly and indirectly linked to your area of responsibility Manage tasks within a team to ensure effective
Manage team of four (4) Operations Co-Ordinators,
SLA Contract and Account Management:
1.Review and ensure compliance with SLA contracts, including key performance indicators (KPIs)<
Professional Competencies Area Description Level Aware of - Change Management The management of the process
Professional Competencies Area Description Level Aware of - Change Management The management of the process
Area Description Level
Aware of - Change Management