The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes and staff involved in the support of the customers' systems through first and second tier support and is the escalation point for support supervisors. Coach agents/technical staff whe
The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes and staff involved in the support of the customers' systems through first and second tier support and is the escalation point for support supervisors. Coach agents/technical staff whe