Description: We are actively searching for a Technical Assistant at the TGIS Helpdesk for IMIS who is the company. As Technical assistant you will play a crucial role in providing technical support and assistance System Key Responsibilities: – Provide first-line technical support to clients via phone, email, or helpdesk ticketing system. – Diagnose and troubleshoot technical issues related to the IMIS platform. – Guide users troubleshooting steps. – Collaborate with the technical team to escalate and resolve complex issues. –
Software Technical Writer (JB4286) Randburg, Gauteng R25K – R35K a month Benefits Permanent As a software software Technical Writer at a well established, large Courier Company, you’ll be pivotal in developing complex subject matter, you’ll translate intricate technical details into user-friendly content, fostering Two or more years of experience as an effective technical writer Proven ability to quickly learn and understand various audiences Superb written communication skills, with a keen eye for detail Experience in working
Position: Technical Content Writer Location: Bellville (not remote) Industry: Information Technology Excellent English verbal and written communication skills Strong knowledge of correct grammar and spelling & compilation WordPress exposure Preferable skills Basic understanding of networking & IT infrastructure Update FAQ’s & troubleshooting guides Update technical user guides Work with subject matter experts to & technical material Collaborate with development & training teams The post Technical Content
Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime the English Language Excellent Communication Skills Technical Support Analyst, SQL, Oracle, Wed methods
Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg English Language
clients across various industries, implementing, training, and supporting financial modules of Sage Intacct solutions. Plan and conduct training sessions, preparing comprehensive training manuals. Collaborate with environment setup, configuration, data import, testing, training, and go-live support. Deliver exceptional customer Excellent communication skills for stakeholder engagement, requirement gathering, and training. Proficiency in in troubleshooting technical issues and delivering sustainable resolutions Bachelor's degree or higher
communications during their onboarding journey and certain technical aspects of the implementation process. This includes member reviews, performance management, providing training and all-round team support. Owning the ongoing and procedures. Taking part in recruitment and training of new team members. Collaborating with Senior and upsell/sales opportunities. Relay vital technical information to clients by phone, email, or system 1am (Mon - Fri) Experience in an I.T. / Technical or Technical Project management role Experience in an
and Request For Proposal (RFP). Design optimal technical solution in the Nedbank technologies. Contribute of solution is aligned to best practice. Enable skilling and required corrective action taking place by businesses. Maintain up to date landscape views and technical guidelines of how specifi c technology is implementedat specifi c industry forums and compile and present technical papers. Provide problem solving in high impact Enable skilling and required corrective action to take place. Grow the profession through technical mentoring
various devices ● Troubleshooting and resolving technical issues promptly ● Optimizing website performance up-to-date with WordPress trends and best practices ● Training clients and team members on effectively using practices ● Excellent communication and teamwork skills ● Time management and project management capabilities
readiness, and identify key stakeholders. Support training efforts Provide input, document requirements, and support the design and delivery of training programmes. Requirements: Education and experience Grade desired Knowledge and skills Have a proven track record in facilitating multiple, technical programme/project programme/project may be in its life-cycle Possess the skills to adapt to, understand and respect the company Exceptional communication skills, both written and verbal Excellent active listening skills Ability to clearly