Developing Training Programs Creating Processes and Procedures Updating Manuals and Materials Conducting
Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Service Standards Enrolling
Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs
Program Design: Develop a detailed training plan outlining objectives, content, delivery methods
criteria for each training program.
Content Development: Create or curate training materials, including
An established study centre in Sandton, Johannesburg, with a vibrant community of over 120 students,
An established study centre in Sandton, Johannesburg, with a vibrant community of over 120 students,