Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries and user access management. Training Delivery: Develop comprehensive training materials, including user user guides, tutorials, and training videos, to support client onboarding and user adoption. Conduct engaging engaging and interactive training sessions for clients, both onsite and remotely, to ensure effective utilization
their needs, address concerns, and identify opportunities for service improvement. Act as an advocate utilization and identify opportunities for optimization. Provide ad hoc system and training to clients – Manage support emails and calls. Train new and existing clients on the Portal. Ensure training content is updated and and relevant. Maintain training records of each client. Evaluate training effectiveness and document
supporting business through Change Management, Training & Monitoring as the next Business Analyst for permanent records and for use in training. Identify opportunities for improving business processes through process change elements. Develop training material and conduct formal training sessions for end user. Provide Provide technical assistance in training, mentoring, and coaching staff. Monitoring for optimal success of
Administration, or related field, prior experience in training delivery, preferably in the field of Data Analysis data analysis techniques. Conduct Training Sessions: Conduct training sessions using Audit Command Language and exercises. Develop Training Materials: Design, develop and update training materials, including user Command Language software. Customize Training Programs: Tailor training programs to meet the specific needs vendor, and incorporate relevant information into training materials and sessions to ensure users are informed
knowledge alongside your passion for people, whilst you train and implement world class software as the next GRC techniques. Provide training and skills transfer on the software implemented. Ensure training documentation on new releases, features, and functionality to train clients as well as internal stakeholders. Prepare Certification. Experience in Galvanize (ACL) software. Training/Facilitation experience. ATTRIBUTES: Strong work ability to transfer knowledge and conduct one-on-one training. Attitude for learning and innovation. Able work
Improve upon existing approaches by seeking opportunities to creatively transform current industry practices team members. Development - Proactively seek opportunities to broaden and deepen knowledge base and proficiencies and participate in development opportunities above and beyond training required by the company. REQUIREMENTS:
procedures for future reference and training. Training and Support: Provide training and support to end-users to effectively utilise the applications. conducting training sessions, creating user guides, and responding
colleagues to understand underlying needs and opportunities. Staying abreast of developments in web applications resolve them in a timely manner. Documentation and Training: Create comprehensive technical documentation system architecture diagrams, user manuals, and training materials. REQUIREMENTS: Preferred Skills: Experience
team is very technical, and you will have many opportunities to get involved in not just technical support Rota) Be proactive. You should always look for opportunities to improve what they do, improve customers IT utilization for all users, providing relevant training where necessary. Maintain documentation for all down time) Experience with Policies, Procedures, Training, Compliance requirements. Desirable Certifications/
systems for signs of failure, irregularity, or opportunities for improvement as your technical expertise systems for signs of failure, irregularity, or opportunities for improvement. Log tickets on the ITSM system up-to-date and in line with industry standards. Train and mentor peers and Juniors. Maintain accurate