This may often be under challenging conditions. Part of the work will be in-office and the other will software-related issues promptly and efficiently. Assist end-users with software installations and updates hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and i remotely. Collaborate with remote IT teams to ensure timely issue resolution. Offer immediate IT support to This may often be under challenging conditions. Part of the work will be in-office and the other will
to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you''ll ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Telephone Support for customers
individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email, Logging customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled Server maintenance
instrumentation and commissioning control systems and parts of scientific instruments will be beneficial. Senior expected to be accountable for their deliverables. As part of the Operations team, they are expected to provide maintenance of the telescope operational software Assist in systems engineering documentation refinement qualifications Experience: BTech coupled with 13 years full-time experience in a software engineering environment focus; or BEng/ MTech coupled with 9 years full-time experience in a software engineering environment
looking for a T2 Security Analyst in Cape Town to assist the SecOps Tech Lead and Head of Security Operations SOC & SOAR operational tasks are completed on time and work tickets updated / closed with comprehensive contact during significant cyber security events Assist in the support of major incident handling within input and support for stakeholder communication. Assist and support the implementation of security controls protection etc for both the company and its clients Assist and support the building and maintenance of security
looking for a T2 Security Analyst in Cape Town to assist the SecOps Tech Lead and Head of Security Operations SOC & SOAR operational tasks are completed on time and work tickets updated / closed with comprehensive contact during significant cyber security events Assist in the support of major incident handling within input and support for stakeholder communication. Assist and support the implementation of security controls protection etc for both the company and its clients Assist and support the building and maintenance of security
repair, problem diagnosis, and implementation; Assists in the processes, by which requests and inquiries prioritized, and resolved; Receives calls for assistance, installations, and general maintenance; logs to ensure a satisfactory response with acceptable time frames for the user community; provides management maintaining a source of hardware systems, components, parts, and peripheral devices; problem resolution; and of supplies and parts are maintained and that all shortages are ordered in a timely manner; Maintains
issues in a timely and efficient manner. Maintain a detailed knowledge of each system to assist end-users systems to ensure data security and compliance. Assist in creating and revoking user accounts as needed issues or maintenance. First-Level Support Response Time: Respond to and resolve system-related issues within security breaches. Issue Resolution Time: Monitor and reduce the time taken to resolve system-related issues interpersonal skills. Ability to work independently and as part of a team. Certification in relevant systems and
issues in a timely and efficient manner. Maintain a detailed knowledge of each system to assist end-users systems to ensure data security and compliance. Assist in creating and revoking user accounts as needed interpersonal skills. Ability to work independently and as part of a team. Certification in relevant systems and
enjoyed considerable success in Australia and other part This is a remote position. About our client: Headquartered problem-solving and research. What you will be doing: Assisting customers with the implementation of new and existing tools such as SAS Dataflux, Trillium et al) Real-time applications or web services Data warehousing "Big