of Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a
of Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a
digital age. About the Role: Service Excellence Coordinators are responsible for driving continuous improvement
levels in the organisation. Key Responsibilities: Assist in project planning: Help create project plans planning and tracking process. Coordinate project activities: Coordinate and schedule meetings, prepare team members, stakeholders, and external parties. Assist in preparing project-related communications, such such as memos, emails, and presentations. Assist with risk management: Identify and document project risks team members, providing administrative support, coordinating activities, and ensuring effective collaboration
candidate will play a key role in planning and coordinating IT changes, communicating with stakeholders to business needs. Responsibilities: Plan and coordinate IT changes Communicate IT changes with business needs to IT and help find appropriate solutions Assist in training business users Help business teams teams make the best use of existing systems Assist in identifying and reporting problems with IT systems and
technological advancements within the computing field; Coordinates Retail computer hardware and software troubleshooting repair, problem diagnosis, and implementation; Assists in the processes, by which requests and inquiries prioritized, and resolved; Receives calls for assistance, installations, and general maintenance; logs office computer software, and hardware systems; coordinates training for personnel related to troubleshooting environment and the requirements of the business; May coordinate activities and train other technical personnel;
To manage and coordinate the project portfolio within the company towards effectively meeting strategic Infrastructure Department Manage project planning and coordination within the project planning portfolio. Manage application of business and management principles i.e. coordination of resources and people, production methods
Maintain a detailed knowledge of each system to assist end-users effectively. Training: Develop and deliver service providers for the supported systems. Coordinate communication and resolution of issues between systems to ensure data security and compliance. Assist in creating and revoking user accounts as needed
Town Office to provide fast and useful technical assistance on computer systems. The successful candidate point of contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting Maintenance a record of all software licenses Coordinates with the approval of the manager; timely purchase
services. Responds to tickets and requests for assistance with the Client's network, servers, and computer problems, troubleshoot, and implement resolutions to assist customers. Assesses network and system performance by the Service Coordinator to resolve network problems and offers technical assistance to user. Perform Overall relationship management and the ability to coordinate required resources to respond to complex IT requirements