payment plans are adhered to. Escalation and assistance of account related queries (Billing/Statements/Payments) Students must be suspended for non-payment after 90 days. List to be prepared and Escalated to Senior to Accounts must be handed over to Pre-Legal after 120 days. Handover checklist to be completed and escalated solution and alternatives. Assisting and dealing with queries via IIE Assist (Freshdesk) and walk-ins when
payment plans are adhered to. Escalation and assistance of account related queries (Billing/Statements/Payments) Students must be suspended for non-payment after 90 days. List to be prepared and Escalated to Senior to Accounts must be handed over to Pre-Legal after 120 days. Handover checklist to be completed and escalated solution and alternatives. Assisting and dealing with queries via IIE Assist (Freshdesk) and walk-ins when