communication skills (written and verbal) •Ability to manager time effectively •Strong administration skills advantageous Key Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries •Ensure Service, Key Account Managers are updated with regards to daily shipment events •Manage estimates and advice or Key Account Managers of deviations •Report directly to the Client Services Manager The post Client
Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients
description PORTFOLIO MANAGER JOB DESCRIPTION PURPOSE OF THE ROLE: The Portfolio Manager [PM] for Solver Property responsible for the effective and professional management of all Community Schemes [CLIENT] within his/her of the CLIENT per the management agreement between the CLIENT and SPS. Manage the relationship with the completion within the desired time frames. Advice and assist on all Regulatory requirements by being confident required laws and other governing the Property Management environment. Report on any financial challenges
Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s value to customers. Strong organizational skills: manage workflows independently, take responsibility for R840,000 per annum. The post Customer Success Manager appeared first on freerecruit.co.za .
As a freelance community manager with a focus on weekends and public holidays, you must foster engagement loyalty. Included in this role, will be risk management, some content development and attendance of key their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
Pollinate Impact team. You will help us track and manage all member information in a soon-to-be-designed and member outreach and onboarding strategies. Manage the membership outreach from the first and second new membership approvals. You will establish and manage regularly scheduled orientation sessions, encourage for trainings, tools, etc. Support Information Management of our membership, including: Maintain up-to-date Work closely with the accountant to oversee and manage the collection of annual membership fees ensuring
Centre Staff Customer Service Representatives to assist clients over the phone with regards to service incoming calls to assist with clients / customer request and complaints service · Assisting Customers over company · Monitoring calls to report technical assistant to clients · Office Administration – Record keeping keeping of all calls and job cards · Managing own customer service support desk The post Customer Service
successful candidate along with headsets. Under the management of the Senior Customer Relations Officer, the all aspects of the student experience and for assisting in all administrative interventions to ensure administrative tasks, such as telephone queries and manages and monitoring the online student Whatsapp chat correctly. ACTIVE STUDENT ENGAGEMENT AND SUPPORT Assists with the dissemination of student related policies the student platforms. STUDENT QUERY RESOLUTION Manages the general email address and telephone line and
successful candidate along with headsets. Under the management of the Senior Customer Relations Officer, the all aspects of the student experience and for assisting in all administrative interventions to ensure administrative tasks, such as telephone queries and manages and monitoring the online student Whatsapp chat correctly. ACTIVE STUDENT ENGAGEMENT AND SUPPORT Assists with the dissemination of student related policies the student platforms. STUDENT QUERY RESOLUTION Manages the general email address and telephone line and