Agritalent client, a leading agribusiness, seeks an Assistant Manager in its Mechanisation Divisision who will customer service by creating a customer-focused culture and setting high standards for customer service through
Help and assist customers with making of product, training and problem solving. Assistance via telephone telephone and Cash and Carry customers. Assist Reps at Customers to gain market share. Urgent deliveries as management. Planning proactive approach. Customer service and relationship building. Teamwork and Flexibility
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping stockroom and holding areas to the floor to mitigate risk Ensure end-to-end receiving processes are adhered
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping stockroom and holding areas to the floor to mitigate risk Ensure end-to-end receiving processes are adhered
To deliver exceptional customer service and maximise selling opportunities through effective people and include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product stockroom and holding areas to the floor to mitigate risk Effective and timeous implementation of launches compliance to internal controls (e.g. access and keys) Assist with commercial and operational duties (e.g. weekends Customer Service Orientation Anticipates and responds to customers' needs fast and effectively. Assists in
To deliver exceptional customer service and maximise selling opportunities through effective people and include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product stockroom and holding areas to the floor to mitigate risk Effective and timeous implementation of launches compliance to internal controls (e.g. access and keys) Assist with commercial and operational duties (e.g. weekends Customer Service Orientation Anticipates and responds to customers' needs fast and effectively. Assists in
operations in his/her business unit. The Area Manager assists the Operations Manager to make careful considerations maintained Co-ordination of janitorial and repair services. Stock Control Is responsible for all stock and Assign employees to specific duties. Encourage, assist and train employees to become a motivated sales duties to the maximum. Customer Service Must possess strong customer service and communication skills and on a daily basis. Train staff in customer service. Assist customers with enquiries and complaints. Continuously
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
Our client, in the FMCG industry, requires the services of an experienced Retail Operations Manager for