The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support
Reference: NFP014098-AA-1 Recruiting for an Actuarial Assistant Manager. In this role, you'll collaborate with
Reference: NFP014098-AA-1 Recruiting for an Actuarial Assistant Manager. In this role, you'll collaborate with
in Bryanston is looking to employ a Technical Assistant. The role will be 100% office based. Receive returned
practice Global Support Assist with rollout of new video products globally. Assist with testing and integration video products and features globally. Train and assist global teams to allow them to fully utilize and and support clients on the Video products. Assist staff with escalated calls and queries that relate to coaching that they are competent to assist clients. Technical Assistance Investigate returned/faulty devices
calls logged and determine patterns to pro-actively assist with future support.
Computer builds (standard company build policies) Assistance with office setup and IT configurability in all logged & determine patterns to pro-actively assist with future support Use IT Management information national scale (based on usability) Facilities Support Assist with finance and lease procurement, including acquiring agreements, etc. Assist with office procurement, logistics, IT, phone, network procurement, etc. Assist with refurbishment refurbishment of offices in line with budget Assist with management of all 3rd parties, compare quotes
Computer builds (standard company build policies). Assistance with office setup and IT configurability in all calls logged and determine patterns to pro-actively assist with future support. Use IT Management information Company Development Personal and Team Competencies Assist with finance and lease procurement, including acquiring agreements, etc. Assist with office procurement, logistics, IT, phone, network procurement, etc. Assist with refurbishment refurbishment of offices in line with budget. Assist with management of all 3rd parties, compare quotes
documentation on all software that has been developed Assist in the specification of documentations in alignment Successfully obtain or create diagnostic data to assist in the investigation and resolution of problems and services are being attended to and escalated Assist with system testing in line with project parameters
department/team's goals by respecting, trusting and assisting each other. Working together as a team to improve delivering Service Desk outputs. Incident Management Assisting with Incident and Problem management by identifying to the x64 / regional desktop support team for assistance. Identifying and reflecting in Services Now all as well as problem re-occurrences, in order to assist with Incident management. Utilising various resources incidents using their specialist in-depth knowledge. Assist in determining/identifying the root cause of an