resolve hardware support requests.
Strategy, methods, and quality standards. Assist with Release Management Grade 12 (Matric) A relevant qualification
outputs. Incident Management Assisting with Incident and Problem management by identifying and reporting problem re-occurrences, in order to assist with Incident management. Utilising various resources to resolve
proactive vulnerability assessments and assist with managed Security Operations Centre tasks
proactive vulnerability assessments and assist with managed Security Operations Centre tasks Proactively
Plan / Manage workload and distribution Assist Management with technical decisions Understand and interpret
depending on methodology followed Assist with identification and management of risks. Frontend Technologies:
depending on methodology followed Assist with identification and management of risks. Frontend Technologies:
SKILLS Provide guidance and assist team in making technical decisions Plan / Manage workload and distribution distribution Assist Management with technical decisions Strong ability to understand and interpret business needs
Requirements analysis and development Assist with identification and management of risks Knowledge of Jira ,Confluence