is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients
Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s value to customers. Strong organizational skills: manage workflows independently, take responsibility for R840,000 per annum. The post Customer Success Manager appeared first on freerecruit.co.za .
successful candidate along with headsets. Under the management of the Senior Customer Relations Officer, the all aspects of the student experience and for assisting in all administrative interventions to ensure administrative tasks, such as telephone queries and manages and monitoring the online student Whatsapp chat correctly. ACTIVE STUDENT ENGAGEMENT AND SUPPORT Assists with the dissemination of student related policies the student platforms. STUDENT QUERY RESOLUTION Manages the general email address and telephone line and
successful candidate along with headsets. Under the management of the Senior Customer Relations Officer, the all aspects of the student experience and for assisting in all administrative interventions to ensure administrative tasks, such as telephone queries and manages and monitoring the online student Whatsapp chat correctly. ACTIVE STUDENT ENGAGEMENT AND SUPPORT Assists with the dissemination of student related policies the student platforms. STUDENT QUERY RESOLUTION Manages the general email address and telephone line and
client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients such as Client Experience or Technical Account Management role IT/Tech related experience Experience with IT concepts High attention to detail, ability to manage a range of projects/clients at once
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products