is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients
will oversee and optimize the customer success operations, driving efficiency and excellence in service Collaborate with cross-functional teams to align operations with customer success initiatives and business platforms, identifying opportunities to streamline operations, and implementing best practices to improve efficiency Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s value to customers. Strong organizational skills: manage workflows independently, take responsibility for
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products
online, or any other platform. The Salesman will assist the customer in understanding the Companies products