payment plans are adhered to. Escalation and assistance of account related queries (Billing/Statements/Payments) outstanding queries in-order to recover payment. Manage Holds in line with Aging Bucket (Adding/Removing) solution and alternatives. Assisting and dealing with queries via IIE Assist (Freshdesk) and walk-ins when resolve outstanding account queries. Quality Management and Reporting: Evaluation of all Key Performance pressure Honest, trustworthy, and ethical Time management skills and able to produce reports using Microsoft
payment plans are adhered to. Escalation and assistance of account related queries (Billing/Statements/Payments) outstanding queries in-order to recover payment. Manage Holds in line with Aging Bucket (Adding/Removing) solution and alternatives. Assisting and dealing with queries via IIE Assist (Freshdesk) and walk-ins when resolve outstanding account queries. Quality Management and Reporting: Evaluation of all Key Performance pressure Honest, trustworthy, and ethical Time management skills and able to produce reports using Microsoft