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  •  Customer service / support
  •  Futurelink Global Recruitment
  •  Full Time

Technical Account Manager Durban

 Futurelink Global RecruitmenteThekwini

is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients


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