Mechanic Valid Master Technician qualification at dealer level Have 3 years' post-qualification experience (VAS/VCI) Have a sound up to date knowledge of VW, Audi & Commercial products. Be capable of working
Trade Test Certificate. VW / Audi dealership experience essential. VW / Audi Diagnostic Certificate - Beneficial Beneficial. VW or Audi Training Schedule. Fully stocked toolbox. SKILLS: Excellent communication skills overstepping boundaries. EXPERIENCE: In a VW or Audi Dealership – Min 5 years. VAS Diagnostic systems
as a Dealership Petrol Vehicle Technician
as a Dealership Petrol Vehicle Technician
experience working in Franchise Dealerships (e.g. BMW, Audi, VW, Merc etc.)
also contains a training element as we engage with dealer technicians to provide on-the-job training and and guidance. Responsibilities Lead & support dealer technicians to diagnose and resolve high ageing One-Pager within the agreed timelines after the dealer visit to flow information through to the relevant diagnostic concerns. Provide support and advice to Dealers with respect to, but not limited to, Ford technician concerns by guiding dealer technicians. Support Fix It Right First Time by assisting dealers with a good technical
also contains a training element as we engage with dealer technicians to provide on-the-job training and and guidance. Responsibilities Lead & support dealer technicians to diagnose and resolve high ageing One-Pager within the agreed timelines after the dealer visit to flow information through to the relevant diagnostic concerns. Provide support and advice to Dealers with respect to, but not limited to, Ford technician concerns by guiding dealer technicians. Support Fix It Right First Time by assisting dealers with a good technical
telephonic support to dealers and end users.
experience working in Franchise Dealerships (e.g. BMW, Audi, VW, Merc etc.) Must display strong abilities on:
the Distribution Centre delivery schedules and dealer service levels. Tasks: Auditing and approval of ensure early detection of potential claims from dealers. Carry out regular quality review meetings to focus claim rates and improve customer satisfaction to dealer network. Coordinate cross functional activities / topics affecting customer satisfaction with dealers & driving tangible measures to bring improvements