Reference: JHB002502-TR-1 We are recruiting for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment. - Adopt a proactive approach to prevent problems from
Reference: JHB002501-TR-1 We are recruiting for an IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic sup