stakeholders to understand their requirements for automation. This involves identifying repetitive tasks, processes to determine their suitability for automation. You assess factors such as volume, frequency to select the most suitable ones for specific automation tasks. This involves considering factors like workflows, handling exceptions, and optimizing automation processes. Documentation and Training : You document opportunities to improve existing automation solutions and identify new areas for automation within the organization
management Works with automation teams for effort optimization and automating routine tasks Ability to trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization
understanding Minimisation of preventable incidents Automation of feasible administrative and operational tasks