technical advice, and support for installing, testing, tuning, optimising, diagnosing problems, repairing data (and database) management products, office automation products, embedded systems, and other utility review of MOP/UAT documents, collaboration with Development teams and clients to ensure success of the same) with cross functional teams, including Product, Developers and Customer success to solve complex tixckets & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling monthly reports
customer support, i.e. functionality, reporting, automated tasks, etc. • Conducting post analysis to ascertain
customer support, i.e. functionality, reporting, automated tasks, etc. • Conducting post analysis to ascertain
analyse client requirements in terms of product development, project, and training requests · Provide quotations to clients for services required · Assist with testing of software when required and advise on compliance compliance · Be able to assist with material development, manuals etc. · Comply with all administrative, SLA
analyse client requirements in terms of product development, project, and training requests · Provide quotations to clients for services required · Assist with testing of software when required and advise on compliance compliance · Be able to assist with material development, manuals etc. · Comply with all administrative, SLA
Support • Provide support to line managers in developing job profile for new vacant positions. • Coordinate documentation for recording keeping purposes. • Develop and maintain the division organogram structure Assist Human Capital Business Partners with the development /refinement of policies and procedures. c) Performance quality check on the content. d) Training and Development • Assist business to identify training needs drive and manage human capital BBBEE pillars. • Develop the administrative framework and supporting structures
Support • Provide support to line managers in developing job profile for new vacant positions. • Coordinate documentation for recording keeping purposes. • Develop and maintain the division organogram structure Assist Human Capital Business Partners with the development /refinement of policies and procedures. c) Performance quality check on the content. d) Training and Development • Assist business to identify training needs drive and manage human capital BBBEE pillars. • Develop the administrative framework and supporting structures