Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting issues retail end user IT applications is advantageous Automotive or similar manufacturing experience is advantageous
Compiling of user and operational manuals. 2nd and 3rd level technical operational support for developers (technical Agile ceremonies. Minimum 2 years TypeScript / JavaScript experience. Minimum 2 years working with well-known
Compiling of user and operational manuals. 2nd and 3rd level technical operational support for developers (technical Agile ceremonies. Minimum 2 years TypeScript / JavaScript experience. Minimum 2 years working with well-known
(3 to 4 times per week onsite in Isando and 1 or 2 days from home (depends on Manager's requirements management controls at strategic & tactical level for regulatory obligations (POPIA, GDPR) while ensuring implement data management processes at enterprise level. Support CDO in the data governance councils. Define
hyper-care after production deployments 2nd and 3rd level support of the system/product Technical Lifecycle Experience with Java application servers (Glassfish) 2 Docker / Kubernetes (AWS / OpenShift advantageous)
training offerings (“Platform Academy”) focused on FG-2 platform technologies for local and global Hubs Choose content and technologies in close collaboration with FG-2 / HQ and relevant Hyperscalers Steering partner collaboration
Maintenance tickets within defined SLA's (Service Level Agreements) Responsible for troubleshooting issues Willing and able to travel extensively, for up to 2 weeks at a time (international) Strong Presentation
(with self-service capabilities) Ensure service levels are defined and met around Availability, Performance customer priorities and drive to improve maturity levels continuously Design and utilise score-cards, surveys
(3 to 4 times per week on-site in Isando and 1 or 2 days from home (depends on Manager's requirements
non-technical colleagues/users. Education: Relevant IT Degree 2 years plus in a test automation role, more than 4