sought to fill the role of an IT Desktop Support Technician for a dynamic Investment & Management Firm tickets and call outs, collect and deliver stock and services in town while tracking assets and logging required
cell phone packages. Relationship Management with service providers and suppliers. Implement and monitor structure – Currently comprising of 2 Support Technicians. KPAs IT Manager - Meeting with Directors on are met. KPIs IT Manager - Mean time to fulfil service requests (IT staff). Mean time to first response
roles, preferably in the Trading or Financial Services industry & managing enterprise systems such third-party vendors and service providers to ensure the effective delivery of IT services and support and end roles, preferably in the Trading or Financial Services industry. Strong technical expertise in IT Infrastructure
Engineer to join the team of a dynamic Financial Services Group. This will be achieved through analysis and teams at all levels within the organization. Service Requests - Configure and maintain in-house schedules thinking partner'/ peer mentor. Prioritization of Service Requests based on criticality and benefit to business
to learn. Experience within Retail, Financial Services and Logistics environments. In-depth knowledge
feedback and reports – Report problems to customer service center and monitor corrective actions. Provide