Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
ty to work with little supervision
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, comprehensive training, the necessary system and management support to assist you in building a successful of 2 years prior work experience Sales and contact Centre Experience – min 12 months . Career Benefits
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, comprehensive training, the necessary system and management support to assist you in building a successful of 2 years prior work experience Sales and contact Centre Experience – min 12 months . Career Benefits
Job Specification: Contact Center Agent Job Summary: We are seeking a dynamic Contact Center Agent who patient and empathetic attitude. Strong time management and organizational skills. Adaptability and flexibility general outline of the requirements expected for a contact center agent role. Actual job specifications might
Responsible for initiating, building and managing relationships with prospective students through every principals and other relevant partners. Building and managing relationships with current students (rollover) Experience in working on a Customer Relationship Management software Experience in Tertiary Education environment
astute Technical Training Centre Manager to manage its technical training centre in Springs, Ekurhuleni Training Centre strategy in collaboration with the company’s management to ensure that the centre is operating operating.
Job Title : Fitment Centre Manager Division : PG Glass Area : Boksburg Closing Date : 31st May 2024 PG services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, replace glass in homes and buildings. A 24-hour contact centre is available to serve customers and process SmartGlass® products. Join Our Team as a Fitment Centre Manager: Are you ready to take the helm of a dynamic our Fitment Centre? We're seeking a proactive and results-oriented Fitment Centre Manager to lead, organize
currently looking for a Sales Manager (Data Centre) based in Fourways. The Sales Manager will be responsible for for achieving the Open Access Data Centre sales target by generating new sales and growing the Company's Sales Manager is expected to uncover and close opportunities in the region. The Sales Manager – South post-sales support to the Clients for good customer management and retention. Achieve set revenue targets and in a collocation company. Sales manager experience in a Data Centre Telecommunication industry. Microsoft
MALE for this exciting position To assist the Management in formulating Regional short and long range SALES To ensure the efficient and profitable management of the sales territories, and the achievement