defining CX KPIs, engaging frontline and back-office staff, and providing training and coaching. Act
defining CX KPIs, engaging frontline and back-office staff, and providing training and coaching. Act
who face the customer as well as the back office and support staff who work behind the scenes. Ensure merchandising
who face the customer as well as the back office and support staff who work behind the scenes. Ensure merchandising
bookkeeping and back-office service. They have Certified Public Accountants on their staff who can guarantee