System Software Assistant - Automotive sector - Kempton Park Job Description: Assist with ongoing maintenance proactive support to internal staff, and external customers: Analyse recurring incidents on the service desk and appropriate communication to colleagues, customers and suppliers Carry out system maintenance tasks and maintaining production computer systems in a customer facing support environment of at least 5 years
Experience preferably Standard Bank is ideal but experience with Absa Bank and /or Nedbank is also acceptable
clients Always show the willingness to assist the clients Treat customers fairly and with honesty Demonstrate to superior customer service and ethical business practice Assisting in handling customer complaints and make sure the problem is corrected to the maximum customer satisfaction Manage and control all back orders provide feedback to clients daily Read catalogue and assist clients to identify the correct part Generate sales sales targets Standby and after hours parts sales assistance is compulsory on rotation basis Weekly meeting
business to ensure specialist knowledge exists to assist and advise branch and dealer staff quickly within training attendance by FAW branch and dealer staff Assist DPs with setting up training plans to upskill staff within business is professionally carried out. Assist with mentoring internal staff to ensure staff back morale at dealers and branches remains positive and assist to correct any problem areas that could hamper and the dealer and branch staff. Sales Targets Assist dealers to achieve 100% vehicle sales targets Financial
Kempton Park Job Description Greeting customers and assisting with queries. Opening of estimates and workflow and schedule between departments. Call customer to advise them about service changes or vehicle vehicle pick up times. Maintain positive customer relationships to ensure repeat business. Adhere to all company removed. Minimum Requirements Greeting customers and assisting with queries. Opening of estimates and workflow and schedule between departments. Call customer to advise them about service changes or vehicle
understanding of key customer needs and requirements Expanding the relationships with existing customers by continuously delivered to customers in a timely manner Serve as the link of communication between key customers and internal team Resolve any issues and problems faced by customers and deal with complaints to maintain trust Monitor accounts Perform research and identify new potential customers and new market opportunities Provide timely and Experience in sales and providing solutions based on customer needs Proven ability to juggle multiple account
understanding of key customer needs and requirements Expanding the relationships with existing customers by continuously delivered to customers in a timely manner Serve as the link of communication between key customers and internal team Resolve any issues and problems faced by customers and deal with complaints to maintain trust Monitor accounts Perform research and identify new potential customers and new market opportunities Provide timely and Experience in sales and providing solutions based on customer needs Proven ability to juggle multiple account
network. Conduct internal audits and provide assistance and solutions areas lacking. Liaise with National regarding all relevant technical issues. Visit customers where required / necessary. Developing and implementing with minimum standards required by the company. Assist with Technical / Driver training. Support your
practice practice and situation. Be customer orientated (Customer first mentality). Use company vehicle without being micro managed. Creative and flexible to assist in other Warehouse duties when request by supervisor
allocated strategic accounts (get involved) Provide customers with a point of contact scenario. Apply the retail relationships. Contribute to sales CSM results, grow customer satisfaction and relationships. Provide a sales that the vehicle warranty remains intact to the customer KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL handovers. CUSTOMER RELATIONS Manage and drive high level of customer interaction. Ensuring the customer is kept vehicle transaction at all times Prospective customers are to be followed-up at least once a week per