that have been agreed by the Channel. Adhere to service standards and best practices to ensure that customer merchant throughout the onboarding journey Customer Service & Retention Always ensure confidentiality of ensure the client is happy with the services end-to end. Customer Service review sessions to take place to speedy query resolution through adherence to the service level agreement Contract Management Capturing and as single point of contact to resolve all local service issues that arise. Monitor and engage ATM Command
that have been agreed by the Channel. Adhere to service standards and best practices to ensure that customer merchant throughout the onboarding journey Customer Service & Retention Always ensure confidentiality of ensure the client is happy with the services end-to end. Customer Service review sessions to take place to speedy query resolution through adherence to the service level agreement Contract Management Capturing and as single point of contact to resolve all local service issues that arise. Monitor and engage ATM Command
potential customers with an enticing overview of the services dormakaba provides. Effective communication skills customers. Previous sales experience or customer service CRM experience. Basic understanding of physics
The Service Sales Consultant will be responsible for new business growth and development for our service service team by selling our service offering, installation and maintenance service contracts to new and existing potential customers with an enticing overview of the services dormakaba provides. Effective communication skills customers. Previous sales experience or customer service CRM experience. Basic understanding of physics
potential members, employer organisations, brokers and service providers enquiring via written communication, Duties Knowledge - Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response
experience in an Asset Management business; Financial Services experience specifically Asset Management, Retirement Offshore; Call Centre experience in Financial Services business; Excellent business writing skills; Afrikaans
individual who will be a part of their client service team, responsible for guiding their clients through and make a meaningful impact in the financial services industry. Our client is firmly aligned behind savings. 3 years' experience in financial services client servicing An appropriate tertiary education English skills with clients, internal business units and service providers
CLIENT SERVICES CONSULTANT
Perm, Salary CTC up to 288 000-336 000+ Financial Services Company is seeking to employ a Client Service Consultant to telephonically service internal/external anyway to:-
Ensuring an excellent quality of service is given to clients at all times
Online Identifying and proposing solutions to process and service related failures
To supply marketing material 12
6 months contact centre experience/client services experience
Excellent verbal and written
Reference: NEL011315-VX-1 The role for a Service Consultant demands a proactive, detail-oriented individual literacy. Minimum 5 years' experience as a Service Consultant in Financial Planning. Familiarity with X-Plan
Reference: NEL011315-VX-1 The role for a Service Consultant demands a proactive, detail-oriented individual literacy. Minimum 5 years' experience as a Service Consultant in Financial Planning. Familiarity with X-Plan