detailed records of warranty claims, including repair orders, parts invoices, and warranty claim forms Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria before submitting claims warranty coverage, claim procedures, and warranty repairs. Resolving customer complaints and ensuring customer
customers to understand their vehicle's maintenance or repair needs. Listening attentively to customer concerns Recommending appropriate maintenance services or repairs based on vehicle inspections, manufacturer guidelines Ordering necessary parts and materials for vehicle repairs and ensuring availability for scheduled service
knowledge of automotive systems, diagnostics, and repairs. Excellent leadership and interpersonal skills and oversee all workshop activities, including repairs, maintenance, and servicing of vehicles. Allocate support to technicians, assisting with complex repairs and diagnostics as needed. Conduct performance
customers to understand their vehicle's maintenance or repair needs. Listening attentively to customer concerns Recommending appropriate maintenance services or repairs based on vehicle inspections, manufacturer guidelines Ordering necessary parts and materials for vehicle repairs and ensuring availability for scheduled service
Responsibilities: Perform thorough maintenance and repairs on vehicles scheduled for dealership service, ensuring condition to facilitate accurate diagnosis and repair. Collaborate with parts sales executives to acquire exceptional service. Thoroughly document service and repair details on job cards, ensuring accuracy. Proactively
goal orientated Key Performance Areas: Complete repair orders efficiently and timeously within the allocated and booked out to Job Cards to enable timeous repair completion To keep informed on the changes in technology
goal orientated Key Performance Areas: Complete repair orders efficiently and timeously within the allocated and booked out to Job Cards to enable timeous repair completion To keep informed on the changes in technology
Technician to undertake fault diagnosis, perform repairs, and uphold quality control standards in line with preparation and fault diagnosis Executing diagnostic repairs (both mechanical and electrical) Carrying out final
delivery of high-quality vehicle maintenance and repair services, surpassing customer expectations. Pursue Solid understanding of automotive systems and repair processes. Dedication to delivering exceptional
problems using diagrams or blueprints. Install and repair electrical systems. Inspect, troubleshoot, and