together with other infrastructure teams.
skills
· Technical understanding to assist with problem resolution
· Understanding of
operations support services
· Finance/Accounting basic skills
· Terraform
· Docker
· Power-BI
· Provide general assistance to the Operations team and end users
· Adhere
(ITSM)
· OPS Advanced Training
· OPS Basic Training
· Problem Management (PM)
· Release
applications with C++. Experience with embedded Linux Basic knowledge of using a Windows-based environment for
REQUIREMENTS: Basic knowledge of ITIL and ITSM such as Problem-Incident-Change Management processes Basic knowledge
/>ESSENTIAL SKILLS REQUIREMENTS:
support and troubleshooting for end users. Support Assist Infrastructure Technician with general Infrastructure users. Quick assistance with production hardware failures. Infrastructure General assistance in swapping with backup hardware / fixing onsite. General assistance and a good understanding of Access Control equipment
support and troubleshooting for end users. Support Assist Infrastructure Technician with general Infrastructure users. Quick assistance with production hardware failures. Infrastructure General assistance in swapping with backup hardware / fixing onsite. General assistance and a good understanding of Access Control equipment
developing and working with REST API's is a bonus. Basic experience in Networking and troubleshooting network
/>o Camtasia (Video recording software)
o Basic HTML, CSS, and JavaScript
ADVANTAGEOUS
working with REST API's is a bonus.