We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of
Call Centre Manager. The role will involve the daily running and management of the call centre through Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
management
admin with adjustments on the system
Call Centre Manager. The role will involve the daily running and management of the call centre through Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
organisational policies and procedures for the Centre. Assist in establishing work schedules and assignments Maintain awareness of general condition of health Centre and work done by service providers. Resolve customer public areas or reception areas of the Medical Centre In the event of any security related event the procedure as amended from time to time. Ensure that Centre reports are done daily. Ensure that all maintenance
and information between the studio and the data centre is accurate in order to prevent any financial losses
supportive work environment – employees are at the centre, we value every individual and support initiatives
discussing client requirements either via call centre or over e-mail advising on suitable options in
discussing client requirements either via call centre or over e-mail advising on suitable options in