is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
deliver exceptional services. Collaborate internally to enhance and automate service offerings to clients Windows Services). Proficiency in HTML 5, CD/CI pipelines, Cloud PaaS consumption, Rest Services, Kubernetes/Docker innovation and digital transformation in the financial services industry and apply today. R 750 000 per annum
ICT Group a prominent Internet Service Provider and Managed Services Company is looking to employ an Infrastructure builds, Hosted PBX, and ICT Managed services & support. Inbound & Outbound Sales. Cold
Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home globally. Ticket and change request creation to service groups responsible to action the request or requirement QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support
Our client requires the services of an Operations Engineer (Advanced) Amazing brand with cutting edge globally. Ticket and change request creation to service groups responsible to action the request or requirement QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support
optimisation of our technical support services for our customers and service partners. Here's what you'll be technical and commercial support to our external service partners. Mastering the ins and outs of our CRM maintaining robust relationships with customers and service partners. Your problem-solving skills are top-notch
NWA003501-Ren-1 My client, a reputable Financial Services Company, is urgently in need of a Intermediate experience Experience in related roles in the financial services industry Experience in CRM and client portal solutions
staff in a manner to ensure uninterrupted support service to our customers. • Also paying attention to the To take disciplinary action where outstanding service delivery is not present – to hold all employees Monthly staff performance stats – report back to Service Delivery Manager on monthly performance and low is found. • Ensuring that the team responds to service requests and incidents within the agreed SLA •
staff in a manner to ensure uninterrupted support service to our customers. • Also paying attention to the To take disciplinary action where outstanding service delivery is not present – to hold all employees Monthly staff performance stats – report back to Service Delivery Manager on monthly performance and low is found. • Ensuring that the team responds to service requests and incidents within the agreed SLA •
data engineering projects.
2. Utilise AWS services such as S3 Buckets, Lambda, and API Gateway to role