Skills and Attributes: Knowledge of governance of a Services Desk Level 2 function to ensure the overall IT process, procedures, and compliance Strong customer service focus Strong communication skills and ability to enterprise IT customers Seasoned level of client services / support management experience Seasoned level IT service delivery / management Seasoned level of experience with in-house or outsourced service delivery conducting service review meetings Seasoned level of experience managing and developing service level agreements
(IT) Infrastructure, Integration Services, Network Installations, Service Delivery, System Configuration
the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage be an advantage Experience within the financial services environment would be an advantage. Experience:
the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage be an advantage Experience within the financial services environment would be an advantage. Experience:
the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage be an advantage Experience within the financial services environment would be an advantage. Experience:
descriptors. Wealth Management or/and financial services Technical / Professional Knowledge Research methodology
descriptors. Wealth Management or/and financial services Technical / Professional Knowledge Research methodology