addition, they will serve as Owner's Technical Representative on site and to all relevant stakeholders. Duties dispatching requirements Serve as Owners Representative on site (20%) Represent the company's interests at Stakeholder professional relationship with internal and external customers. Embrace the company safety culture. Put safety
ill be required to set up operations for a new Branch in Kimberley for Logistics company
Transport drivers
Planning routes
Full operations of the branch
Desired Experience & QualificationMust 10 years experience working as an Operations or Branch Manager within Logistics
Must at least 5 experience managing staff
Experience setting up a branch is a huge advantage
refurbishment, repairs, heavy and diesel fuel injection services, the Group has specialist staff and serves clients Head Office is based in Pretoria, Gauteng, with branches in Mpumalanga, Limpopo, North West, Northern Cape the highest standards in production to ensure customers have access to top-quality, reliable, and cost-effective products, supported by exceptional after-sales service. Maintaining the higest Levels of Health and Safety
to the highest standards, meeting or exceeding customer expectations. Documentation: Accurately document records for future reference. Customer Service: Interact with customers professionally, explaining repairs recommendations clearly and providing exceptional customer service. Safety: Follow safety protocols and guidelines standards. ASE Certification: Hold a valid Automotive Service Excellence (ASE) Auto Technician Certification computerized control systems. Customer Service: Excellent communication and customer service skills to interact
Department Manager include delivering exceptional customer service through management of day-to-day operations procedures. Deliver exceptional customer service to both internal and external customers Develop, recruit, retain functionality and safety Monitor performance of service providers and give feedback on performance to improve
Department Manager include delivering exceptional customer service through management of day-to-day operations procedures. Deliver exceptional customer service to both internal and external customers Develop, recruit, retain functionality and safety Monitor performance of service providers and give feedback on performance to improve
To deliver exceptional customer service and maximise selling opportunities through effective people and (trading notes and planograms) for a complete customer shopping experience. Drive interdepartmental include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product disciplines Manage customer interactions, complaints and requests Evaluate customer satisfaction reports right the first time. Customer Service Orientation Anticipates and responds to customers' needs fast and effectively
To deliver exceptional customer service and maximise selling opportunities through effective people and (trading notes and planograms) for a complete customer shopping experience. Drive interdepartmental include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product disciplines Manage customer interactions, complaints and requests Evaluate customer satisfaction reports right the first time. Customer Service Orientation Anticipates and responds to customers' needs fast and effectively
external customers to achieve business strategy Engage stakeholders and manage adherence to Service Level requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security and operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Drive and
external customers to achieve business strategy Engage stakeholders and manage adherence to Service Level requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security and operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Drive and