Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
Management/ Internal Audit / or other qualification with Business Continuity as a major / specialisation / Certification tofFacilitate business continuity risk assessments.
accounting for the various entities within the business (approx. 10 companies)
The role would include
and value adding projects that will assist the business;