complaints that are escalated from other parts of the business, in line with the company’s complaints procedures placed on a “DND list” and providing insight to the business if conduct and responsibilities do not meet the legislation that governs the business and being able to see how that impacts on the business Demonstrable experience
customer (Data mining) Improve and optimize internal business processes. Collate all internal information operational customer service and communicate results back to the business To qualify for selection and participation in
rostering, etc. Managing all projects concerning new business and ensuring the smooth take over thereof. Ensuring Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human
SLA's. Maintain positive relationships with all business employees and departments comply with the requirements complaint handling experience within an FCA regulated business is ideal. Experience taking both outbound and
SLA's. Maintain positive relationships with all business employees and departments comply with the requirements complaint handling experience within an FCA regulated business is ideal. Experience taking both outbound and
SLA’s. Maintain positive relationships with all business employees and departments comply with the requirements complaint handling experience within an FCA regulated business is ideal. Experience taking both outbound and
priorities of our customers. Bachelor's degree in Business Administration, Marketing, or a related field and execute customer care initiatives that drive business results. Knowledge of relevant industry regulations
priorities of our customers. Bachelor's degree in Business Administration, Marketing, or a related field and execute customer care initiatives that drive business results. Knowledge of relevant industry regulations
standards Protect the property and assets of the business from all dishonest persons, action or any acts