& Accessory (P&A) business operational support to the OEM dealership network in order to optimize Parts and Accessory daily business operational support to dealer network and parts w/sale customers. Parts Follow up with the factory or factory supply support personnel on orders, part no. creation, pricing Dealer support for campaigns/promotions to improve sales. General adhoc parts warehouse support functions
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customer's timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook VPN, APN (3G), monitoring and tracking of all systems. The engineer will also play a key role in escalating
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
development/enhancements) Support Operations in the GROUP Plants as a part of the operations support team. Preparation process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls Responsible for troubleshooting issues for the system and providing support Executing the required changes through Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing of other modules User interface transactional solutions NB: By applying for this role, you consent to
level Customer support for multiple local/foreign-based clients and any other solution streams that may providing specialist, high-level technical advice, and support for installing, testing, tuning, optimising, diagnosing internally supplied hardware and system software such as operation systems, data (and database) management products, office automation products, embedded systems, and other utility enabling software and related Responsible for high-level troubleshooting and system security, and ensures all tasks are undertaken
The Learning Support Officer is responsible for coordinating our online and on-campus learning programs maintaining student records and the Learning Management System (Moodle), assisting with tutorial scheduling, course