industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct underperforming agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct underperforming agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
collection performance. Coordinate with debt collection agents for effective collections. Implement data management