We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of relevant departments Troubleshoot Track and report on calls handled Other day to day administrative duties as
Responsible for:
We are seeking a dynamic, articulate, and self-assured individual to join a big and bustling Car Rental Empire. Your duties will include handling bookings, walk-ins, upselling additional services, resolving issues, providing extensive customer service to local and foreign clients, managing administr
Principal Accountabilities
• Provide excellent customer service throughout the booking process, addressing any concerns or enquiries promptly and professionally
• Employ sales techniques in order to secure and process invoices for guests in a timely manner
•
ange management
routing of calls, doing basic typing mostly of registration letters and also assisting agents with some administration whilst manning the board. Will also be called upon by main director to assist with PA duties
routing of calls, doing basic typing mostly of registration letters and also assisting agents with some administration whilst manning the board. Will also be called upon by main director to assist with PA duties
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail
Answer the phone in a timely manner and make direct calls. Take and pass detailed messages to all parties administration tasks. General assistance to the Real Estate agents. Matric Certificate English and Afrikaans language