technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem
Reference: JHB000735-LG-2 An industry leading Bank has an exciting opportunity available for a Solutions research, compliance, and delivery, driving the bank's technological direction. Flexible Work Environment: work-life balance. Rewarding Projects: Work on the bank's highest-profile Salesforce projects, making a direct of: Banking systems Agile development life cycle Knowledge of UML Solid understanding of: Bank's systems systems environment Bank business model Best practices for Quality Assurance (QA) Object Orientated Development
12 2/3 Years experience within an IT Service/Call Centre Desirable ITIL Foundation Retail experience IS
research, compliance, and delivery, driving the bank's technological direction.
Reference: JHB000731-LG-2 An industry leading Bank has an exciting opportunity available for a Architect of: Banking systems Agile development life cycle Knowledge of UML Solid understanding of: Bank's systems systems environment Bank business model Best practices for Quality Assurance (QA) Object Orientated Development
Reference: JHB000731-LG-2 An industry leading Bank has an exciting opportunity available for a Architect of: Banking systems Agile development life cycle Knowledge of UML Solid understanding of: Bank's systems systems environment Bank business model Best practices for Quality Assurance (QA) Object Orientated Development
(SDLC)
eal:
Detailed knowledge of: